Lyreco Sustainable Development Report 2019

CSR VISION & GOVERNANCE

INVEST, GROW AND INNOVATE TODAY AND TOMORROW

Our strategic and operational de- cisions are always driven by a cus- tomer-centric approach that takes into account their current expectations while anticipating the trends that will shape the future of workplaces. Innovation and investments infuse all our activities with the special responsibility to continue developing a nearly century old family company. ALIGNING CORPORATE RESPONSIBILITY WITH A LONG-TERM BUSINESS VISION Driven by a genuine commitment to corporate responsibility and a long-term business vision: • we support continuous improvement for our existing operations, • we consolidate our geographical operations, • we develop new ones, • we open up our innovation to start-ups and suppliers. INVESTING IN PEOPLE: RETAINING, DEVELOPING AND ATTRACTING TALENT tomer-centric strategic vision and transfor- mation plan. This ambition is supported by the digital transformation which brings new efficient process and solutions, training and talent programmes. We empower each of our 9,500 employees to embrace of our cus-

A customer-centric vision driving IMPROVEMENT, INNOVATION AND INVESTMENTS

4 STRATEGIC INVESTMENTS IN 2019 —

SUPPORT OUR CUSTOMER EXPERIENCE STRATEGY THROUGH INNOVATION In January 2019, Lyreco Group joined the Partech Entrepreneur III fund. Partech has strong connections with start-ups across Europe and the US. This partnership enables Lyreco to develop further its inno- vation strategy.

REINFORCE OUR POSITION IN ASIA In June 2019, Lyreco acquired DeskRight, a leading office supplies business in Singapore market. The move puts Lyreco in a leadership position on the Singapore market and represents the first step in its new development strategy for the Asian region.

BUILD A CENTRE OF EXCELLENCE DEDICATED TO SAFETY In January 2019, Lyreco acquired Intersafe, a PPE leading actor in France and Benelux, with sharp expertise in High Level Risk, and Elacin, a pioneer in custom-made hearing protection. The ambition is to develop a European centre of excellence dedicated to personal safety in the workplace.

10 • CORPORATE SUSTAINABILITY REPORT 2019